Date of This Form
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Requested In Service Due Date
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 All fields with * must be completed.

Name of Your Organization *

Authorized Staff First Name

Last Name

Your Title

Street

City

State
New Jersey Connecticut New York Pennsylvania

Zip Code

Authorized Local Contact*

 Local Contact Telephone*

Local Extension Number

Needed In Service Date
Because of our large inventory, telephone systems can be installed on the same day. The telephone line order takes from five to fifteen days for plain telephone lines. The T-1 line will take from one week to seventy business days. Novacom has never missed a service commitment date for a new installation.

Month January February March April May June July August September October November December Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040

Send Proposal Via:
Select E-mail Phone FAX

Current Telephone System. 
Select Current Telephone System Avaya_Lucent_ATT_Merlin Avaya_Lucent_ATT_Merlin_II Avaya_Lucent_ATT_Merlin_II Comdial-Executec Comdial-DSU Comdial_DXP Comdial_FX_II Intertel Macrotel NEC Nortel Panasonic Samsung Southwest_Bell Tie Toshiba Telephones_Only_No_System

Pricing Criteria
Novacom has selected a wide array of pricing options for our customers. All products offered are installed by qualified technicians and have the same service response. The price difference usually is related to the manufacturer Novacom represents and its commitment to flexibility and quality.  Considering your budget, please indicate your preference for the pricing of your system.  Your price selection will not in any way lessen the quality of the installation.
Please select your single pricing interests.
Please Make a Selection All that matters is the lowest price. Will spend additional for a top brand. Must accept the lowest price product. Assuming a competitive price, cost is not a factor. New system cost must be within current budget Need new system and have no budget for the purchase.
 

Type of Installation-Reason for Change
The single most important reason for your inquiry.
Select Interest for Change. Adding a New Office Site Connecting Multiple Sites-Voice and Data Expansion of Staff Need Expanded Line Capacity Need Expanded Telephone Capacity Move to Latest Technology New Construction Replacement of Existing System Reduction of Operator Staff costs Site Expansion

       Free extension calling, employing static Internet connections,  and data transmissions from your IP connected off-site callers;

       Access from outside to a  local extension numbers and direct lines at your main site from the remote connected  site;

       A local voice mail box at your main site from your remote connected sites over the Internet; and

       Meet me conference calling with other staff members (up 64 people) from  remote sites.

Overview of Your IP Productivity Enhancements
This architecture affords cost reductions and ties together staff member voice and data communications needs into a
single voice and data network.  Connection to the Internet is via a single static Internet connection.
This means a single connection with one single point to manage the voice and data access via the Internet.

Telephone Technology Platform Offerings Please indicate the technology platform which is of most interest to you.  The current technology offerings  in the industry include:

       Basic Electronic Telephone system including Avaya Partner allow:
 Single line home-like telephone;
Voice Mail basic and enhanced version;
Cordless telephone from any local electronics store; and
A wide variety of electronic telephones.

       Digital Legacy Telephone systems include the Merlin Magix Telephone,  NEC:
 Extensive feature offerings in a proven, stable platform; and
 Possible re-use of your current telephones and voice processing system.

       IP (Internet Protocol) the latest state-of-the-art approach which is in its early stages of development,  and employs common wiring for telephone and data resources. One category 5e wire handles voice and data eliminates the need for separate wires for telephone and computers. IP architecture demand higher quality data switches affording quality of service (QOS).

Possible Novacom System Platforms Supported

Telephone System Special Needs-Overview

Nortel BCM Large Display

Number of Outside Lines at Installation
Current outside lines in you telephone system excluding FAX and modem lines, how many outside lines are needed?

Additional Lines Within Three Years
             Needed future additional lines.
                    

Competing Telephone Systems Being Considered

Your Choice of a Novacom Telephone System Platform Offerings               (Novacom is an Authorized Dealer)

Preferred telephone system & its top feature.
Please indicate the brand of telephone system and best feature which is of most interest to your organization.

Voice Processing Platforms

       Low Cost Basic voice mail with minimal caller routing of calls;

       Enhanced voice processing with extensive routing, and name lookup; or

       Integrated voice processing with full feature set and connection to your
computer network (CTI) affording voice mail, email, and/or FAX message
displayed on your computer workstation. 

Audio and Video Conferencing Options

For Call Center concepts, please click graphic for a discussion
of call center platforms and significant cost reduction programs.

Call Center options, for customer service and high volume incoming calling needs,  afford your firm:
Efficient  and automatic routing of incoming calls to your specialized staff; Higher caller volumes with improved response times; Dynamic management of call volumes by the system; and Enhanced staff productivity reporting programs. For call center applications, Novacom recommends selection from among  three platforms based upon the level of call routing sophistication and flexibility  and reporting requirements; The higher the level the higher the cost per staff member unit and the greater the level of staff cost savings. 

Indicate the number of call center agents in your call center.

Call Center Option-Select Level of Call Control Required
The Call Center is a means of handling high call volumes in a timely manner.

Telephone Accounting System-Excellent Cost Control
All systems sold by Novacom provide automatic listing of calls and afford printed records in a sequential
 order; just add the printer or have Novacom provide the printer. Another option reports and sorts calls
 in a wide array report formats. The highest level approach (most expensive is Level III) reports contain
an analysis of how the calls are being handled.  These reports will assist you to determine how many
 lines are needed and the number of staff members needed to handle calls. Call reporting assist firms
which charge back telephone time.  Calling cost may be marked up to consist of the cost of the call and
 the related labor rate per minute; useful for an attorney.